Quality management of products and services

 

Our company works in compliance with the Quality Management System built on the basis of ISO 9001:2008 requirements. Such approach to work ensures the quality of our insurance products and services and their compliance to customers’ needs.

The full package of documents describing the company quality policy, operational procedures, and job descriptions was worked out within the process of ISO 9001:2008 implementation in the company. Compliance of our daily operations with the ISO 9001:2008 standard requirements is regularly checked by the internal and external audits and non-conformities identified are immediately removed.

Conformity of the company activity to the requirements of ISO 9001:2008 guarantees the proper level of the services offered to clients.